Terrace works only if supporter energy stays intense without becoming unsafe.

1. The point of Terrace

Terrace exists so supporters can coordinate matchday plans without turning the product into a spam channel, abuse surface, or unsafe meetup tool.

Every rule below is meant to protect real people who may meet in person because of what happens inside the app.

2. Respect people and supporter culture

• Banter is part of football culture; targeted harassment is not.
• No hate speech, slurs, threats, doxxing, stalking, humiliation campaigns, or encouragement of violence.
• Do not pressure anyone for private contact details, romantic attention, money, or off-platform communication.

3. Keep meetups honest and safe

• Create meetups only if you genuinely intend to host or attend them.
• Use accurate locations, times, capacities, and titles.
• Do not use Terrace to lure people to unsafe places, private residences without consent, or illegal activity.
• If plans change, update or cancel the meetup rather than leaving people stranded.

4. Chat rules

• No spam, scams, repetitive posting, phishing, malware links, or commercial promotion without written permission.
• No sharing phone numbers, emails, social handles, invite codes, or messages that try to move users off app in violation of safety rules.
• No explicit sexual content or graphic violence.
• No posting private personal data about yourself or others.

5. Photos and memories

• Upload only content you took or have permission to share.
• Do not upload intimate imagery, illegal material, or photos intended to identify, shame, or endanger someone.
• If someone reports a memory or photo, Terrace may remove it while reviewing the issue.

6. Reports, blocks, and consequences

• Users can report abusive people and content. Terrace may also proactively filter or remove content.
• Reports may lead to content removal, temporary restrictions, squad removal, blocking from discovery pools, or permanent account action.
• Trying to evade blocks, create replacement accounts, or retaliate against reporters is a serious violation.

7. What good behavior looks like

• Share useful matchday context, not noise.
• Be clear about where you are, what the plan is, and who the meetup is for.
• Treat first-time supporters and away fans like humans, even when rivalry is part of the energy.
• Use reporting tools early when something feels off.

8. Contact

Questions about safety, moderation, or these guidelines should go to hello@getterrace.app.